Maya Isla McBeath, Service Designer, User Researcher/Tester and Workshop Facilitator, passionate about people and environment. I invest time and energy into projects that change our society and surroundings for the better, to help design a sustainable future we can and want to live in.
My path has taken me to various spots around the world, enabling me to live and work in different cultures. These include Scotland, India, Australia and Germany. Experiencing previously unknown situations and discovering that things can work out quite differently as expected has enhanced my empathy and shaped my thinking. It has and continues to influence my work.
My belief that we are at our best, and create our best, when we are happy and healthy defines the way I collaborate with others. Users, clients and employees are first and foremost people, and only secondly defined by the role they fulfill in any given situation.
Being an advocate of a healthy work-life-balance, was what motivated me to deepen my knowledge of yoga and to undertake a course to become a yoga teacher. The experience gained there flows back into my design practice where I integrate yoga methods and exercises into my workshops. This activates participants and enhances their focus and concentration – and it works better than coffee.
As Fuxblau’s lead Designer on this project, I helped DearEmployee, a Berlin-based Start-Up, launch the MVP of their service. Their aim is to improve the health and wellbeing of employees. They went live 6 months later; since then they tripled their client base as well as their own team.
As part of a wider project at Meld Studios in Melbourne, Australia, I initiated a project exploring how people with Visual Impairment perceived the city and commuted through it. The outcome indicated that commuting has more to do with the confidence of the individual rather than the equipment of the city, which changed the focus of the project in total.
In this project Arriva asked Fuxblau to explore new opportunities for On Demand Bus Services, as they observed a change of behaviour in their clients. Based on the extended research, we developed new transportation services, personas and evaluated with Service Blueprints which ones to launch as Pilot Projects.
The most rewarding time for a designer is to see the work come alive, to observe people experience what you have worked on and to see the impact it has on them. Here you can find out more about two of my heart-projects, I helped come alive, CyclehackBerlin and the GSA Surf Club.
Do you have an exciting project and need reinforcement on your team?
I can join your team as a fully-fledged Service Designer; from initial research and concept development, over prototyping and user testing right up to implementation.
Would you like to be more innovative? Does your team get bogged down in discussions? Could a Design Sprint kick-start your new project?
During the past couple of years I have facilitated a variety of workshops, covering: Design Sprints, Research, Design, Thinking and Idea-Creation Workshops.
Let me know what you want to work on and I can coach you through it.
Do you want to understand your customers better?
Do you have an idea –or even prototype– and want to give it a reality check before investing further?I can help you refine your idea, prototype it and help to bring it to your client. Together we will make sense of their feedback and clarify how this can be implemented to improve your service or product.
Are you feeling a little stuck with your project?
I can support you in clarifying the next steps, creating a road map, allocating responsibilities and setting deadlines.
In general, I would support you in getting your projects off the ground.Do you have an exciting project and need reinforcement on your team?